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Why buy from Carbase?

Why buy from Carbase?

Why buy from Carbase?

 

Founded in 2003, Carbase is a family-run business that has grown in both strength and size. We now have five Carbase and one Vanbase store, spread right across the Southwest and serving thousands of satisfied customers. Our reputation precedes us, as we have consistently been rated excellent and have won awards for our high-quality customer service. Despite our humble origins and rapid growth, we have never lost sight of the family values and principles which still underpin everything we do and every sale we make.

 
 

Putting you first

At Carbase, we operate a 'friends and family standard'. That means that we thoroughly examine every car which comes to us for resale, and if we wouldn't feel happy letting a friend or family member drive away in it, that vehicle will never even make it onto the forecourts. We treat our customers as an extension of our families, putting your safety and the safety of your loved ones at the very heart of our service.

Each and every vehicle which comes to us undergoes the most rigorous testing to ensure it is not only roadworthy but exceeds minimum standards. All our retail vehicles are RAC Approved, which means you are guaranteed the highest quality second-hand car on the market.

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Why choose us?

We've built our reputation on fairness and transparency. The Carbase family all adhere to those founding principles, and we pride ourselves on the quality of the customer service we have always provided. We treat every customer with the same level of respect and care; in other words, we treat you as we'd wish to be treated ourselves.

We always go the extra mile when it comes to matching you with your ideal vehicle, listening to your needs and expectations and making sure they are exceeded. At Carbase, nothing is too much, and that's why we are widely recognised as the premier car dealership in the region. Our countless positive testimonials are a tribute to the hard work and dedication we show our customers.

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Drive away in confidence

We know how important it is that you get the right car for the right price and that you are assured of that vehicle's safety. We have more than 3,000 RAC Approved vehicles and carry out our own safety checks on each car that comes to us. We have confidence that every vehicle in our catalogue is 100% safe for you and your family.

When you buy a car from Carbase, you receive the very best vehicle and the very highest customer service. Thousands of people choose us every year for precisely those reasons, and we hope you too will find your next set of wheels with Carbase and drive away in confidence.

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Ongoing care

Once you have your new car, the support and assistance doesn't stop there. At Carbase we feel that it is important for our customers to know that we are here for you even after your purchase, just as we would be for our own friends and family. With the Carbase Owners Club, we provide ongoing care and support for the duration you have your vehicle and when you also decide it's time for a change.

Our after sales team and Auto Centres are all hands on deck to provide you with the personal attention you require. Whether your vehicle requires a quick MOT or a full service, you can be sure to receive a friendly, efficient and value for money experience at Carbase. We are with you all the way!

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How Can We Help You?

Let us know how we can assist you, may it be a general question or if you require some assistance in regards to your next car or van. Our friendly team is here for you.

What is Carbase Owners Club?

To ensure that our customers enjoy the very best possible long-term experience, we have created the Owners' Club membership. This covers the initial quality of the vehicle right through to the relationship we have thereafter, along with exclusive access to a wide range of benefits.

Is Carbase Any Good?

Yes, but don't take our word for it. We let our customers do the talking by sharing their own experiences and thoughts. Read reviews here >

Does Carbase Sell Vans?

Vanbase Bristol, Carbase's sister store, is solely dedicated to selling commercial vehicles. View the range here >

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