Carbase Auto Centres
Our COVID-secure Auto Centres are remaining open for MOT, servicing and repairs to ensure we support our customers and that their vehicles are running safely & beautifully. For further assistance or information our online team is here to help via phone, email or live chat.
We Are Here to Help
We would like to clarify that Carbase will be fully supportive to our customers and staff regarding their needs and safety. We are open online for Click & Collect and Home Delivery services. Our online team is here to help while our showrooms and forecourts are currently closed due to the recent lockdown restrictions.
Are Carbase open during the January 2021 lockdown?
Carbase are open online for contactless Click & Collect and Home Delivery whilst our physical showrooms and forecourts are closed.
Can I still buy a car or van during the lockdown?
Yes, you can choose to either Click & Collect your new vehicle, where we will arrange a convenient appointed time slot at one of our contactless pick up points or choose to have your new vehicle delivered straight to your door!
Can I still trade-in or sell my car or van during the lockdown?
Yes, our helpful online team is available via phone, email or live chat and are ready to help with any questions or enquiries you may have.
Do I need to wear a face covering whilst in a showroom or service reception?
Yes. From July 24th 2020, customers in England are required to wear a face covering whilst inside an enclosed retail space. GOV.UK Link >
Do I need to wear a face covering to browse an open air forecourt?
No, face coverings are only required inside an enclosed car showroom or service reception.
When will staff be wearing a face covering?
Staff assisting customers in a showroom or service reception will be wearing face coverings, but only customers are required to do so under the new rules.
Do I need to wear a face covering during a Test Drive?
No, test drives are unaccompanied so you are not required to wear a face covering. Our vehicles are thoroughly recleaned between each test drive.