Multi-Award Winning Used Car Retailer of the Year!
This year's Motor Trader Industry Awards were held at London's swanky Grosvenor House Hotel, and what a spectacular night it was! Everyone was looking dapper, suited and booted ready for the award ceremony to commence...
Carbase were shortlisted for 'Digital Initiative of the Year' along with 'Used Car Retailer of the Year'. We thought that this was great recognition for the hard work that all of our teams have put in over the years.
Remarkably, not only did we gain the trophy for 'Digital Initiative of the Year 2019'... but we're also ecstatic to announce that we brought home the big one! That's right, Carbase are Motor Trader's 'Used Car Retailer of the Year 2019'!
Working hard to understand the customer journey has been the focus point of our success. Everything that leads up to the exchange of the vehicle; the digital journey, getting to know and understand our customer's online behavior, the experience we provide here at Carbase and Vanbase, the relationships we build thereafter, all while taking full benefit of web and social media and everything the digital landscape has to offer us.
Hitting an impressive '97% would recommend' score, with an average of 4.5 stars across our review platforms, has been widely recognised! We are standing out because although we are a fast-moving used car business we also maintain the philosophy of treating others how we would expect our own friends and family to be treated.
We would like to thank Motor Trader for a lovely evening and say a big well done to all of the other finalists!