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14 Day Home Delivery Money Back Guarantee

14 Day Home Delivery Money Back Guarantee
 
 
 

14 Day Home Delivery Money Back Guarantee!

Not sure whether our Home Delivery service is right for you? Well we have some amazing news! Here at Carbase we are offering a 14 day money back guarantee when you buy a vehicle from us and have it delivered! So if you find that it's just not right for you, you have 14 days to simply return the vehicle. Doesn't that sound great?!

How it works:

  • Complete your purchase with Home Delivery.
  • or choose to Reserve & Collect >
  • Carbase home deliveries will come via truck, or during times of high demand we may drive the vehicle directly to you to avoid delay.
  • During the first 14 days from delivery, you may request to cancel the vehicle purchased without any given reason and return for a refund.
  • Once we have received the vehicle back with all supplied documentation, keys and accessories, we will reimburse you within 14 days from this date, using the same means of payment as you used for the initial transaction.
  • You can simply return the vehicle to us or we will be able to collect the vehicle from you and deduct the cost from the amount you will be reimbursed.

 

 

We will simply make the following deductions from the reimbursement amount:

  • We include a 20 mile test drive allowance to represent the test drive you otherwise would have taken in-store, every mile thereafter will be charged at £1 per mile.
  • You must take reasonable care of the vehicle and will be responsible for any loss or damage from when the vehicle is delivered to you until when the vehicle is returned to us.
  • Terms and conditions apply, please check with our store team for full details.
 

We're sure that you'll fall in love with your new car or van, but if you don't for whatever reason, let us know clearly in writing by email to sales@carbase.co.uk or by post to the address from your invoice within the 14 days and we will give you your money back or you can choose another car or van.

Staying Safe with Carbase

 
  • We include a 20 mile test drive allowance to represent the test drive you otherwise would have taken in-store, every mile thereafter will be charged at £1 per mile.

  • You must take reasonable care of the vehicle and will be responsible for any loss or damage from when the vehicle is delivered to you until when the vehicle is returned to us.

  • Terms and conditions apply, please check with our store team for full details.

Full price Monthly

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