Carbase Help & Support

Yes, you will need to make sure you have the correct fully comprehensive insurance cover in place for your new vehicle. You will be responsible for any damage incurred while the vehicle is in your possession. If you choose to return the vehicle to us we will deduct the cost of repair for any damages.

To tax your vehicle you will need to head over to the DVLA website and enter your licence plate number and 12-digit V5 number. We will happily help you with this and send you your V5 number once we have confirmed your delivery details.

As part of the RAC BuySure Scheme, all our retail cars and vans come with 3 months warranty with extended warranty options available.

Please contact our Customer Service team who will be able to help and assist you with any concerns. - 01173 04 10 60