Carbase Help & Support

Yes. If you've got outstanding finance on your current car, we'll help find an option for you to part exchange ensuring you can afford the car you want.

Yes, you can part exchange for a cheaper vehicle. There are a couple of ways that we can do this - just contact us and we'll be happy to chat through the options that will work for you.

As a family run company, we believe that fairness is paramount. We also apply this approach to our finance deals, and we will only ever give you the best value that we are able to provide.

If you're coming to one of our stores to part exchange your car, make sure you bring with you your V5C (log book) and the service history and MOT documentation. Also your original purchase receipt if you have it.

At Carbase, we'll always do all we can to find a solution that works for you. Why not try out our app to receive a free expert valuation from home.

Part exchanging is exactly how it sounds - you can exchange your old car with Carbase and use its value to reduce the price of your Carbase Car upgrade.

Our sales team makes the part exchange process nice and simple by giving you a top valuation, based on both the current market conditions and your car's individual specification. With trust, transparency and fairness at the core of our business, we will ensure that you make the best decision - without the jargon! The amount that your old car is worth depends on a number of factors, ranging from its age and condition, to its popularity, not forgetting all the fitted extras which are unique to your car.

Yes, it's possible to part-exchange the vehicle and get a different car. It's often the case that the car value is higher than the balloon payment which will give you a sum of money to use to buy a new car with. The dealership who you are part exchanging with can settle the PCP finance.

Yes. Just like PCP finance, if you've financed the car on HP (hire purchase), you can part exchange the vehicle with the finance being settled by the dealership.

Yes, whether it joins our forecourt or goes to auctions, we want to make you an offer for your car.

Check out our helpful guide on when the best time is to part exchange or sell your car to Carbase.

Yes, that is no problem at all. Your part exchange will cover the cost of your new vehicle and anything left over will be transferred into your bank account.

Yes. If you are looking to change two cars into a single vehicle just bring them both in with you where they can be valued and part exchanged in the same way as exchanging one car.

Yes, providing you have a way to get the vehicle to one of our drop-off locations.