Home < Reviews

Multi-Award Winning

Double Win At The 2019 Motor Trader Industry Awards For Carbase

Business Initiative Winners At Auto Trader Retailer Awards 2019

Most Improved Dealership' Trophy at the AM Awards 2019

Used Car Retailer of the Year!

Team Carbase have been crowned 'Used Car Retailer of the Year' 2019 at the Motor Trader Industry Awards! This is only one of the many accomplishments we have gained so far this year and with our new achievements we couldn't be happier!

Amongst thousands of UK car dealerships we were honoured to be titled Winners for 'Digital Initiative of the Year' at the Motor Trader Industry Awards, as well as being awarded highly commended for 'The Best Use of Social Media', and we also took the trophy for the 'Most Improved Dealership' in the 2019 AM Awards!

For a second year running we were over the moon to be announced winners for 'Business Initiative' in this year's Auto Trader Retailer Awards, which is an industry first! From 13,500 Retailers to 1,500 Shortlisted, to only 7 Awards, Team Carbase feel that this is a huge achievement and couldn't be more proud! Huge thanks go out to everyone for their hard work and dedication, onwards and upwards!

We would like to thank our staff for all your hard-work and determination, we couldn't do it without you!

You Matter

Rated 4.6 /5 by 354 customers

* Last three months' reviews

Carbase Lympsham were great because they were helpful and friendly!

Miss Phoebe Ingram

16/04/24

7
I'd definitely recommend Carbase Lympsham to friends and family because of the overall professionalism of the sales team

Mr David Jackson

16/04/24

7
I'd recommend Carbase Lympsham to a friend because my experience with the showroom and also Kieran was fantastic along with the other people that I spoke to including Ray at Lympsham and Tom at the Weston branch. The car is also fantastic and I am really happy with the overall service.

Miss Tanya Miles

16/04/24

7
Carbase Lympsham were fantastic because extremely friendly and polite staff, particularly Ray. The car I bought was spotless and almost like new. I would be very happy to buy from them again.

Mr Paul Izard

15/04/24

7
Carbase Lympsham were helpful because there was no high pressure sales. Kieran kept me informed on the status of the vehicle from it still being in prep through to making the appointment to test drive. He was friendly, helpful and professional. The options to drive away on the day and extended warranty options available were explained thoroughly to ensure I could choose the option best suited to me. Overall a great experience and I would have no hesitation in recommending them.

Mrs P

15/04/24

7
My experience at Carbase Lympsham was positive because they were helpful from the start. They were not pay and have me time to think, look over the vehicle and offered information where necessary. They offered information on finance and warranty options. They communicated regularly to ensure all was ready for the pick up of my beautiful, new car. My mechanical queries were dealt with with no qualms and all was easily resolved, so the car was perfect from the off. Thank you again Team Carbase.

Mr Nicholas Downing

15/04/24

7
We were helped by Will at Carbase Lympsham and his customer service was amazing - super helpful and friendly. Would 100% recommend

Mr Samuel James

15/04/24

7
I'd definitely recommend Carbase Lympsham to friends and family because they are friendly helpful and knowledgeable

Mrs Doreen Dracup

13/04/24

6
Carbase Lympsham has a large selection of cars, which were easy to view depending on the type of car you were looking for. The office had a very relaxed, professional and friendly feel. All questions were answered concisely and politely and we managed to find the car and finance option that met our needs. Our sales rep was Ray, he made the process very easy and would def recommend him. We are very happy with our car :)

Mrs Scarlet Jeffrey

12/04/24

7
Carbase Lympsham were helpful because they were quick and efficient in all aspects of the sale and went the extra mile.

Mr Alexander Farris

10/04/24

7
I'd recommend Carbase Lympsham because staff were very helpful and friendly

Dr Leighton Roberts

09/04/24

7
The staff at Carbase Lympsham were good because communicated throughout the purchase.

Mrs Shona Claydon

08/04/24

6
Carbase Lympsham were helpful because they are very professional, helpful and friendly. Kieran was very helpful & a pleasure to deal with. A.

Mr Y

08/04/24

7
My experience at Carbase Lympsham was cracking because good selection of cars and clear prices and good process Blake was a nice bloke very friendly

Mr Robert Ross

08/04/24

7
I'd suggest Carbase Lympsham to a friend because salesman was fantastic and aftercare have been personable and nothing was too much hassle.

Ms Carter

05/04/24

7

Make a complaint

Check out the latest reviews from our fantastic Carbase customers!

With over 10 years' experience in the car dealership industry, our customer service has been perfected, with trust, transparency and customer care placed at the forefront of everything we do. If you don't believe us, take a look at our reviews.

Whether you're looking for your next car, want to part exchange your car or are considering car finance, our customers can tell you about their experiences, to help you decide whether a Carbase Car is right for you!